.Quality Unit contributes to the development of our polyclinic with your suggestions and opinions. Not only our Quality Unit but also our senior managers will take care of your complaints and negative opinions to have a solution.

. You can submit your complaints, requests and suggestions to our quality unit through face-to-face interviews, telephone, e-mail, website, survey/letter.

.You can also submit your opinions and complaints about our services by filling in the satisfaction survey form in the front office and public relations departments.

.Your complaints/suggestions are recorded, evaluated by the relevant department managers and improvements are performed in order to increase our service quality according to your demands.

.The result of the complaints are reported to you by the Quality Unit within the specified period.

. Our polyclinic submits the complaints which cannot be resolved due to laws, regulation and directives, to a higher authority in order to investigate the solution.

. You can use the info@netspoliklinigi.com.tr e-mail address provided in our website to provide feedback via internet or 0231-3882888 phone number.

Thank you for your feedback that you forwarded to improve our service quality.