{"id":21,"date":"2022-05-28T21:53:14","date_gmt":"2022-05-28T18:53:14","guid":{"rendered":"http:\/\/netspoliklinik.demositeler.xyz\/?page_id=21"},"modified":"2022-07-01T12:14:20","modified_gmt":"2022-07-01T09:14:20","slug":"complaint-and-suggestion-policy","status":"publish","type":"page","link":"https:\/\/netspoliklinigi.com\/en\/complaint-and-suggestion-policy\/","title":{"rendered":"Complaint and Suggestion Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21\" class=\"elementor elementor-21\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-765ce83 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"765ce83\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc6fa43\" data-id=\"cc6fa43\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ecdb86d elementor-widget elementor-widget-heading\" data-id=\"ecdb86d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaint and Suggestion Policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6dca58 elementor-widget-divider--view-line_icon elementor-view-default elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"a6dca58\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon elementor-divider__element\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 519.31 494.11\"><defs><style>.cls-1{fill:#fd79a8;}<\/style><\/defs><g id=\"katman_2\" data-name=\"katman 2\"><g id=\"katman_1-2\" data-name=\"katman 1\"><polygon class=\"cls-1\" points=\"393.03 65.88 392.4 66.64 153.15 354.48 103.96 360.1 124.59 323.55 24.72 322.64 41.45 293.27 0 260.35 39.19 238.87 30.21 208.68 101.37 224.35 18.9 107.59 77.23 94.57 93.06 5.09 159.25 62.29 197.98 33.08 234.98 127.71 312.45 1.7 349.11 37.91 443.46 0 425.29 95.69 471.09 126.5 364.63 230.64 469.15 243.69 448.07 288.13 519.31 339.02 438.38 373.92 436.44 436.92 301.94 382.15 333.69 443.22 335.14 446.13 304.85 442.49 288.37 494.11 249.36 459.21 226.82 483.21 198.95 384.33 174.72 412.69 163.82 360.59 393.03 65.88\"><\/polygon><\/g><\/g><\/svg><\/div>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8466f4f elementor-widget elementor-widget-text-editor\" data-id=\"8466f4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>.Quality Unit contributes to the development of our polyclinic with your suggestions and opinions. Not only our Quality Unit but also our senior managers will take care of your complaints and negative opinions to have a solution.<\/p><p>. You can submit your complaints, requests and suggestions to our quality unit through face-to-face interviews, telephone, e-mail, website, survey\/letter.<\/p><p>.You can also submit your opinions and complaints about our services by filling in the satisfaction survey form in the front office and public relations departments.<\/p><p>.Your complaints\/suggestions are recorded, evaluated by the relevant department managers and improvements are performed in order to increase our service quality according to your demands.<\/p><p>.The result of the complaints are reported to you by the Quality Unit within the specified period.<\/p><p>. Our polyclinic submits the complaints which cannot be resolved due to laws, regulation and directives, to a higher authority in order to investigate the solution.<\/p><p>. You can use the info@netspoliklinigi.com.tr e-mail address provided in our website to provide feedback via internet or 0231-3882888 phone number.<\/p><p>Thank you for your feedback that you forwarded to improve our service quality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2db295d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2db295d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-415a308\" data-id=\"415a308\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-757f583\" data-id=\"757f583\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a486a30 elementor-widget elementor-widget-heading\" data-id=\"a486a30\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaint and Suggestion Form\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-487386d elementor-widget-divider--view-line_icon elementor-view-default elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"487386d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon elementor-divider__element\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 519.31 494.11\"><defs><style>.cls-1{fill:#fd79a8;}<\/style><\/defs><g id=\"katman_2\" data-name=\"katman 2\"><g id=\"katman_1-2\" data-name=\"katman 1\"><polygon class=\"cls-1\" points=\"393.03 65.88 392.4 66.64 153.15 354.48 103.96 360.1 124.59 323.55 24.72 322.64 41.45 293.27 0 260.35 39.19 238.87 30.21 208.68 101.37 224.35 18.9 107.59 77.23 94.57 93.06 5.09 159.25 62.29 197.98 33.08 234.98 127.71 312.45 1.7 349.11 37.91 443.46 0 425.29 95.69 471.09 126.5 364.63 230.64 469.15 243.69 448.07 288.13 519.31 339.02 438.38 373.92 436.44 436.92 301.94 382.15 333.69 443.22 335.14 446.13 304.85 442.49 288.37 494.11 249.36 459.21 226.82 483.21 198.95 384.33 174.72 412.69 163.82 360.59 393.03 65.88\"><\/polygon><\/g><\/g><\/svg><\/div>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aff40b0 raven-form-button-align-spaced elementor-widget elementor-widget-raven-form\" data-id=\"aff40b0\" data-element_type=\"widget\" data-settings=\"{&quot;fields&quot;:[{&quot;label&quot;:&quot;Ad Soyad&quot;,&quot;placeholder&quot;:&quot;Name 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data-widget_type=\"raven-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"raven-form raven-flex raven-flex-wrap raven-flex-bottom raven-hide-required-mark\" method=\"post\" name=\"New form\">\r\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"21\" \/>\r\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"aff40b0\" \/>\r\n\t\t\t\t\t<div id=\"raven-field-group-6071b13\" class=\"raven-flex-wrap raven-field-type-text raven-field-group elementor-column elementor-col-100\">\r\n\t\t\t\t\t<input\r\n\t\t\toninput=\"onInvalidRavenFormField(event)\"\r\n\t\t\toninvalid=\"onInvalidRavenFormField(event)\"\r\n\t\t\ttype=\"text\" name=\"fields[6071b13]\" id=\"form-field-6071b13\" class=\"raven-field\" placeholder=\"Name Surname\" data-type=\"text\">\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div id=\"raven-field-group-dab1186\" class=\"raven-flex-wrap raven-field-type-email raven-field-group elementor-column elementor-col-100 raven-field-required\">\r\n\t\t\t\t\t<input\r\n\t\t\toninput=\"onInvalidRavenFormField(event)\"\r\n\t\t\toninvalid=\"onInvalidRavenFormField(event)\"\r\n\t\t\ttype=\"email\" name=\"fields[dab1186]\" id=\"form-field-dab1186\" class=\"raven-field\" placeholder=\"Email\" data-type=\"email\" required=\"required\">\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div id=\"raven-field-group-1b05bf4\" class=\"raven-flex-wrap raven-field-type-tel raven-field-group elementor-column elementor-col-100 raven-field-required\">\r\n\t\t\t\t\t<input\r\n\t\t\toninput=\"onInvalidRavenFormField(event)\"\r\n\t\t\toninvalid=\"onInvalidRavenFormField(event)\"\r\n\t\t\ttype=\"tel\" name=\"fields[1b05bf4]\" id=\"form-field-1b05bf4\" class=\"raven-field\" placeholder=\"Phone\" data-type=\"tel\" required=\"required\" pattern=\"^[0-9\\-\\+\\s\\(\\)]*$\" title=\"The value should only consist numbers and phone characters (-, +, (), etc)\">\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div id=\"raven-field-group-91d3685\" class=\"raven-flex-wrap raven-field-type-textarea raven-field-group elementor-column elementor-col-100\">\r\n\t\t\t\t\t<textarea\r\n\t\t\toninput=\"onInvalidRavenFormField(event)\"\r\n\t\t\toninvalid=\"onInvalidRavenFormField(event)\"\r\n\t\t\ttype=\"textarea\" name=\"fields[91d3685]\" id=\"form-field-91d3685\" class=\"raven-field\" placeholder=\"Message\" data-type=\"textarea\"\t\t\trows=\"5\"><\/textarea>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"raven-field-group raven-field-type-submit-button elementor-column elementor-col-33\">\r\n\t\t\t\t\t\t\t\t\t<button class=\"raven-submit-button\" type=\"submit\">\r\n\t\t\t\t\t\t<span>Send<\/span>\r\n\t\t<\/button>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/form>\r\n\r\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-47d462e\" data-id=\"47d462e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaint and Suggestion Policy .Quality Unit contributes to the development of our polyclinic with your suggestions and opinions. Not only our Quality Unit but also our senior managers will take care of your complaints and negative opinions to have a solution. . You can submit your complaints, requests and suggestions to our quality unit through [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/netspoliklinigi.com\/en\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/netspoliklinigi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/netspoliklinigi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/netspoliklinigi.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/netspoliklinigi.com\/en\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":24,"href":"https:\/\/netspoliklinigi.com\/en\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":1815,"href":"https:\/\/netspoliklinigi.com\/en\/wp-json\/wp\/v2\/pages\/21\/revisions\/1815"}],"wp:attachment":[{"href":"https:\/\/netspoliklinigi.com\/en\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}